In this kind of circumstance, you should Call our help staff at [e mail protected]. We'll do our best to refund you in 24 hrs. Nonetheless, we should warn you that in a few incredibly uncommon circumstances there may be no potential for obtaining the money back again.
The processing pace ranges from about two to twenty minutes, dependant upon how long it will require for the block to happen from the community. Most orders procedure in just a few minutes. In case the transaction is massive (a lot more than 1 BTC or equal), processing it may just take just a little lengthier, depending on the measurement of your respective transaction as well as ability in the block. We boast the very best exchange speeds available on the market because of our groundbreaking buying and selling algorithms.
No lengthy sign on processes. Our affiliate application is available to everyone - irrespective of whether it’s an enormous business or a private particular person
Throughout the typical stream, Each and every transaction may have its own exceptional exchange level on account of amount fluctuations, market place disorders, and network fees. The rate may well change at any instant; as a result, you may receive kind of than you believed you'll.
Meet up with our staff of experts who perform everyday to enhance your encounter while in the copyright discipline.
For those who have now sent the money for your exchange, quickly Call our aid team for guidance
If you need to purchase a copyright, you need to have it sent to a specific copyright wallet. Just about every coin has its personal just one. The recipient tackle is your wallet, to which your copyright is transferred after the exchange.
Kindly note that we should be able to return frozen money only for each request of a Regulation Enforcement Authority. The request must have a clear intent to return the cash and have the information regarding the transaction in problem.
Community Expenses: Changenow Be aware of any network fees which could apply for your transaction. These costs tend to be shown before you decide to ensure the exchange.
Even so, us carrying out exchanges as a result of 3rd party expert services doesn't necessarily mean we forfeit our accountability with the exchange. Should you operate into any issues in the course of the exchange, just Enable our support group know and we'll allow you to out during the shortest time possible.
In these scenarios we do not execute any KYC checks on our facet. On the other hand, they may be performed by our associates;
ChangeNOW employs an automated threat management program to examine all transactions. Just about every situation is going to be deemed individually. As outlined by European AML directives, KYC regulations, and System prerequisites, We are going to ask you to provide a scan of your respective ID doc legitimate within your country, as well as some further info on the cash’ origin.
copyright updates. We may well update the shopper and disable some coins. When we change them again on, you will get your money without delay;
In the typical flow, Each individual transaction may have its very own exceptional exchange level as a result of price fluctuations, industry conditions, and network costs. The rate could possibly alter at any minute; Therefore, you could obtain more or less than you assumed you would.